Frequently Asked Questions

Is there a minimum time contract or commitment?
Not at all. You can pay monthly, quarterly, or yearly. You can also cancel at any time (see the user acceptance policies regarding this).

How soon will my account be set up and ready for use?
Your account will be set up within 4 hours. Your site can be uploaded to our servers immediately after receiving the welcome e-mail, which will contain the IP address for your account, plus the password for the username chosen during signup. In fact, we recommend that clients start uploading their site as soon as possible after setup is complete, so that once domain transfer is completed, the site will be available for use by your visitors.

Do I have access to update my site 24 hours a day?
Absolutely. Whether you're a day person or a night owl, your site is available for you to update anytime. Updates are shown instantly online.

I see some hosts offering "unlimited bandwidth". Why don't you offer this?
Technically speaking, there is no such thing as "unlimited bandwidth". Someone has to pay for the traffic somewhere - and if you check the fine print of some service agreements from companies who claim to offer unlimited bandwidth, you'll probably find that they do charge for traffic over a certain amount. We dispense with the fine print.

Do you host Adult sites, warez sites or sites containing illegal material?
No. Please see our user acceptance policies regarding this.

Is my site backed up and how often?
Yes backups are done daily on all servers, a daily incremental back up and a monthly full backup. The full backups are placed onto tapes and are stored for one month while the incremental backups are stored onto disk and kept until the next full backup is performed.

What types of payment do you accept?
We accept Visa & Mastercard, Amex , Diners, Paypal, Discover and Money Orders. You can do all this by filling in our 100 % secure online form.

WebHostingRegistration.com Linux name servers:
-Primary DNS Server hostname: ns1.myhostcenter.com
-Secondary DNS Server hostname: ns2.myhostcenter.com

Do you have a secure certificate that I can use?
Yes, or you can use your own. Please contact our Support Center for more information about secure certificates and we can set it up for your domain if it has this option.

Where should I put CGI scripts for my domain?
All CGI scripts should be uploaded to the cgi-bin folder,located under the public_html folder, for your domain. Be sure to follow the instructioins for the script you are uploading regarding setting permissions on the files and folders you create, as they vary from script to script

I uploaded my files, but I don't see my page?
In the public_html directory put your index.html, page, then anyone going to domainname.com will still see that page This is the order in which the web server looks for a page to put up as the "home" page: public_html index.html index.html index.cgi index.shtml index.html welcome.cgi welcome.html index.htm Just delete the index.hmtl file and anything after it in this list will then come up automatically. Notice that "home.html" is NOT on the list and so will not show up as your home page. You would need to rename it.

Can I upgrade my plan or features later?
You can purchase new or expanded features, or upgrade to a new plan at any time. There is no set up fee for upgrading.

How do I cancel my Account?
You can cancel your account at any time by sending email to billing@webhostingregistration.com. There are no cancellation fees, and no notice is required. Any fees paid to that point (unless cancellation is made within 30 days of opening the account are non-refundable. Please see our Acceptable Use Policy for further information.